24-hour Pet Emergency

If you need emergency or out of hours veterinary support, we are open 24-hours at Stafford, North Lakes, and Warana, Sunshine Coast. Learn more about common emergency conditions like tick paralysis, cane toads, chocolate, heat stroke and bites in cats and dogs on the Pet Emergency website.

Pet Emergency is Queensland's first 24/7 emergency service

With over 30 clinicians in our team plus 2 registered specialists in Emergency and Critical Care, we are always available to assess your pet when they are unexpectedly ill or injured.

In addition to after-hours consultation and advice, Pet Emergency offers diagnostic evaluation and treatment of emergency conditions including:

Diagnostic imaging, including digital radiography and ultrasound
In-house blood testing
In-house urine and faecal testing
Emergency surgery with referral to our specialist surgical team

Enhanced Emergency Care in a Specialist Hospital

Pet Emergency is part of the Queensland Veterinary Specialists team and as such, our emergency clinicians have constant access to leaders in the fields of small animal surgery, internal medicine, emergency and critical care, reproduction, dentistry, cardiology, oncology and dermatology.

This means that if your pet’s emergency treatment requires additional, specialist support, this is on hand within our hospital without needing to refer your pet elsewhere.

Frequently Asked Questions

Why would my pet need to see the emergency team?

There are many reasons your pet may need to see our emergency team.

Emergencies can happen unexpectedly and when they do, it is important to have access to emergency and specialist care.

Our team is equipped to handle a variety of medical emergencies such as trauma, respiratory distress, metabolic disease, toxicities, obstructions, tick and snake envenomation, and more.

If you have a pet emergency, contact your nearest Pet Emergency team on 1300 QLD VET / 1300 753 838 :

Stafford, 45 Hayward Street, Stafford, Brisbane 4053
North Lakes, 53 Flinders Parade, North Lakes, Brisbane 4509
Sunshine Coast, 38 Production Avenue, Warana, Sunshine Coast 4575

What is the availability of the Pet Emergency team?

Our emergency team is available 24 hours a day, 7 days a week, 365 days a year.

Unlike your primary care veterinarian, Pet Emergency does not operate by appointment but instead on a triage-based system. This means that patients are seen in order of urgency, not in the order of arrival. If your pet is stable on presentation, you will be asked to complete an admission form with your details whilst you wait for the next available veterinarian.

If your pet is critically ill on presentation, we will immediately transfer them to our treatment area to commence emergency care and stabilisation of their condition. If required, your pet will receive immediate assessment and initial stabilisation by our emergency veterinarians.

Due to the unpredictable nature of emergency care, there can be a wait to see our veterinarians at times. Your patience is appreciated whilst we attend to patients with immediate, life-threatening conditions.